The core of FHT’s sustainability approach is a people-centric strategy that drives satisfaction and value for our customers, guests, employees and local communities. We recognise that our employees are our most invaluable asset, essential for driving our operations and ESG efforts. Therefore, we prioritise fostering a diverse and inclusive workplace environment where employees feel safe and empowered to thrive. Our unwavering commitment to the safety and well-being of our workforce motivates us to continuously improve our practices. Our aim is to create meaningful long-term relationships that respect the communities we operate in and create lasting benefits. We continue to engage with communities to identify and support opportunities to contribute positively. Through these collaborative efforts, we aim to build a sustainable future for both our employees and the communities we serve. Our Progress Focus Area Our Goals Our Progress in FY2024 Diversity, Equity & Inclusion (“DEI”) • To embed DEI in our culture through employee engagement. • Conducted Phase 1 of DEI Training for employees of FH-managed properties and the corporate office. Skills & Leadership • To conduct one cluster and one corporate function training on sustainability. • To implement the Frasers Living Innovation Challenge to support growth and development. • Conducted two cluster- and two corporate-function training sessions on sustainability. • The Frasers Living Innovation Challenge was implemented, resulting in three project working teams to further innovation. Health & Well-being • To implement a Health & Well-being programme in alignment with Frasers Living. • A wellness app was developed in alignment with our Sponsor to address mental wellbeing of staff. Community Connectedness • To pilot one community place-making project targeted at owned properties and long stayers. • Properties managed by FH have aligned under a new Community Framework launched in March 2024 with target volunteer hours from each property. FOCUSING ON PEOPLE FOCUSING ON PEOPLE 20 Frasers Hospitality Trust
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